From happy customers

Loved by 42 million+
Gordon Dunfee
US

Gordon

United States
Jul 2025
4/5
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+1 more

The scenery was breathtaking! We definitely recommend taking this journey to the top! On our day the Ice Palace was closed for maintenance and the sound system in the Cinema Lounge area wasn't working. Fortunately there was plenty of scenery all around to take in!
Luis Perfecto
PA

Luis

Panama
May 2025
5/5
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This experience is perfect for my first time using the app, everything was very fast, I showed the reservation I made in the app and they already had my ticket printed, it didn't even take 2 minutes to check me in.
HAN HTOO NAUNG
HU

Han

Hungary
Aug 2025
5/5
I bought a Swiss Half Fare Card from Headout. I made the right decision to buy this card as I could save a lot of money for transportation fare. I recommended you to buy this card if you plan to visit Switzerland. Even if you visit Switzerland for 4-5 days, it is worth buying as you need to take different types of transportation to get to your destinations.
Ketan Somvanshi

Ketan

Mar 2025
4/5
Switzerland trip was the highlight of my year. And swiss pass made it really really easy. Combined this with Bernese Oberland Pass and we had a magical comute experience in the Alps
HRADEC JAKUB
CZ

Hradec

Czech Republic
Sep 2025
5/5
Excellent product - no stress in a que in front of a cash desk and saves money. As it saves even time, this is again about saving money, because time is money. Double profit for one price, which is lower than for individually bought tickets.
Deborah Preston
NZ

Deborah

New Zealand
Aug 2025
5/5
What a AWESOME one fit pass - it made travelling in Switzerland affordable and allowed us to enjoy all of the boats/ferrys/cable cars/vaniculars/trams and incredible train routes........Switzland is an incredible country full of great transport options and this pass gave us the ability to use all of these. Even the bernina express tickets were included. You can't go wrong with this pass.

Top things to do in Zermatt

Matterhorn Glacier Palace – Europe’s enchanting ice world

The Glacier Palace, the world’s highest, is an ice world inside the Matterhorn Glacier, with tunnels, sculptures, and an underground lake, offering a magical alpine experience perfect for families, adventurers, and photographers.

Where is it located?

Inside the Matterhorn Glacier Paradise summit station on Klein Matterhorn, above Zermatt.

How to access?

Included with most Matterhorn Glacier Paradise tickets; some guided or premium experiences provide extra insight into the ice tunnels.

Glacier Palace in a nutshell

Person walking through an ice tunnel at Matterhorn Glacier Paradise.

Year opened: 1993

Current use: Visitor attraction and educational showcase of glacial landscapes.

Must-see highlights: Ice sculptures, crystal-clear glacier tunnels, underground glacier lake.

Unique facts: Carved fresh each season; one of the highest ice palaces in the world.

Things to know before booking your Glacier Palace tickets

  • Standard tickets: Includde Glacier Palace entry, ice tunnels, sculptures, ice slide, cable-car rides, 360° viewing platform, and cinema lounge.
  • Combo with Gornergrat: Pair Glacier Palace with Gornergrat train for a full Alpine experience, inside glacier and expansive glacier basin views.
  • Zermatt shuttle: Park in Täsch and take a 12-minute shuttle to Zermatt for cable car access to the summit.
  • Day trip from Geneva: Round-trip transfers let you explore Zermatt valley and Glacier Palace tunnels in a single day.
  • Timing details: Open during summit station hours; mornings are quieter, afternoons offer better peak lighting.
  • Accessibility note: Cable cars, summit station, and Palace are wheelchair accessible; tunnels have smooth paths, but surfaces can be cold and slippery.

Your Glacier Palace ticket types explained

Ticket typeIs Glacier Palace access included?Why go for it?Starting priceRecommended tours

Std tickets

Yes

Budget-friendly

From CHF 109Standard tickets

Combo with Gornergrat

Yes

Cost-effective, maximum exploration

From CHF 235Combo with Gornergrat

Day trips

Yes

Seamless transfers, full-day experience

From CHF 324Day trip from Geneva

Shuttle transfers

Yes

Saves car-ban hassles in Zermatt

From 31227Shuttle transfer tickets

What to do at the Glacier Palace

Matterhorn Glacier Paradise snowy landscape with ski tracks and mountain peaks.

Explore the Glacier Palace

Explore ever-changing ice tunnels and chambers, each offering a unique view of the glacier’s interior and artistic creations.

✅ Access included with all Glacier Paradise tickets

Matterhorn Glacier Paradise snowy landscape with ski tracks and mountain peaks.

Ice slide

Experience a playful descent on a smooth ice slide, adding an element of fun to your icy adventure.

✅ Access included with all Glacier Paradise tickets

Visitors exploring ice sculptures inside Glacier Paradise.

Photogenic ice points

Capture stunning photographs at various ice formations and sculptures, perfect for creating lasting memories.

✅ Access included with all Glacier Paradise tickets

Matterhorn peak surrounded by snow and clouds in the Swiss Alps.

Glacial crevasse walk

Step into a glacier crevasse for a rare, up-close glimpse of its icy interior.

✅ Access included with all Glacier Paradise tickets

Architectural highlights of the Matterhorn Glacier Palace

Matterhorn Glacier Paradise snowy landscape with ski tracks and mountain peaks.

Subterranean design

Carved 15m beneath the glacier, the palace features ice tunnels and sculpted chambers.

Marmot statue in front of the Matterhorn Museum's glass pyramid in Zermatt, Switzerland.

Ice sculptures

Dynamic ice artworks of wildlife and mythical creatures are periodically refreshed.

Matterhorn peak with snow-covered landscape at Glacier Paradise in April.

Atmosphere

Soft lighting and ambient music create a magical, immersive icy environment.

Know before you go

Matterhorn Glacier Paradise snowy landscape with ski tracks and mountain peaks.

Daily opening hours: 8:30am to 4pm (varies by season)

Last ascent: 30 to 45 minutes before closing (depending on cable car schedules). It’s best to check the timetable on the day of your visit.

Closed on: The Glacier Palace is open year-round, but access depends on cable car operations. Severe weather at the summit (high winds, heavy snow, or poor visibility) can cause temporary closures.

Best time to visit

Best time of day: Visit any time; mornings are quieter, afternoons offer a relaxed experience.

Best season: May–Oct for longer cable car hours; Dec–Mar for snowy alpine scenery and fewer crowds.

Address: Glacier Palace, Matterhorn Glacier Paradise, 3920 Zermatt, Switzerland

Located 15 meters beneath the Matterhorn Glacier summit.

Getting there: By cable car: The Glacier Palace is reached via the Matterhorn Glacier Ride cable car from Zermatt. The journey includes stops at Furi, Trockener Steg, and the summit station at Klein Matterhorn (3,883 m). Total ride time: ~45 minutes.

By train: Take the Matterhorn Gotthard Railway to Zermatt from Täsch or Visp, then board the cable car for the ascent to the Glacier Palace.

By car: Zermatt is car-free. Drivers must park in Täsch (5 km from Zermatt) at facilities such as Matterhorn Terminal Täsch, then continue by shuttle train or taxi to Zermatt before taking the cable car up to the Glacier Palace.

Person walking through an ice tunnel at Matterhorn Glacier Paradise.
  • Temperature inside the Ice Palace is around –2 °C to –5 °C, so warm clothing is required even in summer.
  • Floors can be slippery due to ice, and some areas are uneven; appropriate footwear is recommended.
  • Lighting is low and ambient, designed to enhance the ice sculptures, so watch your step and follow marked paths.
Wheelchair user demonstrating accessibility features for Mt Fuji tours.
  • The Glacier Palace is fully accessible via cable cars from Zermatt, with step-free access from cabins to the entrance.
  • Elevators transport visitors 15 m below the glacier surface to the ice tunnels, making it wheelchair-friendly.
  • Rest areas and benches are available inside the palace for visitors needing breaks at high altitude.
Matterhorn peak surrounded by snow and clouds in the Swiss Alps.
  • Mild altitude effects may occur due to the summit station elevation (3,883m), including shortness of breath or dizziness, move slowly and hydrate.
  • A staffed first-aid room is available at the summit station. For severe altitude symptoms, descending to Trockener Steg (2,939 m) typically provides relief.
  • Though indoors, UV exposure is still significant at this altitude, apply sunscreen on exposed skin when outside at the summit station before or after visiting the Ice Palace.

Frequently asked questions about Matterhorn Glacier Palace tickets

Is the Glacier Palace worth visiting?

Yes! It’s a unique alpine attraction, Europe’s highest ice palace, with tunnels, sculptures, and an underground glacier lake. Ideal for families, photographers, and adventure seekers.

Can I visit the the palace standalone without Glacier Paradise tickets?

No, entry to the Glacier Palace is only included with a Matterhorn Glacier Paradise ticket. Standalone visits are not available.

Can I book tickets on the day of my visit?

Yes, same-day tickets are available, but availability can be limited in peak seasons, so advance booking is recommended.

How much time should I allocate for a visit?

Plan for 45–60 minutes to comfortably explore the ice tunnels, sculptures, and underground glacier lake.

Is it safe to visit the Glacier Palace with kids?

Yes, the Glacier Palace is family-friendly. Pathways and tunnels are safe, though children should be supervised, and warm clothing is recommended due to low temperatures inside the glacier.

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